Terms and Conditions

Welcome to Fly & Well. By using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Provided

Fly & Well offers medical tourism services, including but not limited to:

  • Facilitating medical care and procedures with healthcare providers in Malaysia.
  • Assisting with travel arrangements and accommodations related to medical tourism.
  • Providing general information about medical procedures and healthcare providers.

We act as a facilitator between you and healthcare providers and are not a healthcare provider ourselves. The medical services are provided by licensed professionals in Malaysia, and all medical decisions are made between you and your chosen healthcare provider.

3. Eligibility

To use our services, you must:

  • Be at least 18 years of age or the legal age of majority in your jurisdiction.
  • Have the legal authority to enter into this agreement.
  • Provide accurate and complete information when required.

4. Medical Disclaimers

  • No Medical Advice: The information provided by Fly & Well is for general informational purposes only and should not be considered medical advice. Always consult with a qualified healthcare provider for medical advice, diagnosis, or treatment.
  • No Guarantee of Outcomes: While we strive to connect you with reputable healthcare providers, we do not guarantee any specific outcomes or results from the medical procedures. The responsibility for medical care and decisions lies solely with the healthcare provider.
  • Risk of Medical Procedures: All medical procedures involve risks, and it is your responsibility to understand these risks. Fly & Well is not liable for any complications, side effects, or unsatisfactory outcomes related to the medical services.

5. Payment and Fees

  • Service Fees: You agree to pay all fees associated with the services provided by Fly & Well. These fees may include consultation fees, facilitation fees, and other charges related to the coordination of your medical and travel arrangements.
  • Refund Policy: Refunds will be handled on a case-by-case basis. Refunds for medical services will be subject to the terms and conditions of the healthcare provider.

6. Travel Arrangements

  • Travel and Accommodation: Fly & Well may assist you in arranging travel and accommodation related to your medical procedures. However, we are not responsible for any changes, cancellations, or issues related to your travel plans.
  • Travel Insurance: We strongly recommend purchasing travel insurance to cover any unexpected events, including medical complications, trip cancellations, or other travel-related issues.

7. Privacy and Data Security

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.

8. Limitation of Liability

To the fullest extent permitted by law, Fly & Well shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from or related to your use of our services.

Our total liability to you for any claims arising from the use of our services shall not exceed the amount paid by you for the services.

9. Indemnification

You agree to indemnify, defend, and hold harmless Fly & Well, its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising out of or related to your use of our services, violation of these Terms and Conditions, or infringement of any rights of a third party.

10. Changes to Terms and Conditions

Fly & Well reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our services after any changes constitutes your acceptance of the new terms.

11. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of [insert jurisdiction]. Any disputes arising from these terms or your use of our services shall be resolved in the courts of [insert jurisdiction].

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: hello@opscanbot.com